Getting Started
Ujamaapay is Kenya’s leading collective commerce platform. It allows households, chamas, office teams, and community groups to pool funds and access bulk pricing from verified suppliers.
Sign up using your mobile number or email. Complete your profile, verify your identity, and start creating or joining a group.
Anyone in Kenya can join:
- Households
- Chamas & savings groups
- Office teams
- Religious or community groups
- Verified suppliers
Yes. You can join as many groups as you like and track contributions separately for each group.
No. Creating an account on Ujamaapay is free. Group creation and contribution are the only actions that require funds.
Group Buying & Contributions
- Create or join a group.
- Select the product you want to purchase collectively.
- Members contribute funds digitally.
- Once the target is reached, Ujamaapay places a bulk order.
- Delivery is coordinated to a collection point.
Click “Create Group,” set your target contribution, add members, and choose a product. Share the group link so members can contribute.
Yes. You can contribute any number of times until the target is reached.
All contributions are visible in the group dashboard. You can see who has paid and the total progress toward the target.
If the target is not met by the deadline, contributions are fully refunded to members automatically.
Yes. However, your contributions may only be refunded if the target is not reached.
Payments & Security
Payments are made via secure digital methods, including mobile money, bank transfers, and card payments.
Yes. Ujamaapay uses encrypted transactions, verified suppliers, and transparent contribution tracking. Funds are only released once the group target is achieved.
Yes. All digital payments comply with Central Bank of Kenya
regulations.
Yes. Every contribution generates an automatic digital receipt accessible in your dashboard.
Yes. You can contribute for friends, family, or members of a group. All contributions are tracked transparently.
Orders & Delivery
Once the bulk order is confirmed, verified suppliers fulfill the order, and Ujamaapay coordinates delivery to the designated collection points.
Use your group dashboard. You can see order status, estimated delivery, and supplier updates.
No. Deliveries are sent to the group’s designated collection point. Please confirm the correct location when creating the group.
Ujamaapay communicates with the supplier and the group. You will be notified of any delays. In extreme cases, refunds may be issued.
Yes. Returns are handled according to the supplier’s policy. Ujamaapay mediates the process for transparency.
Suppliers & Manufacturers
Yes. Verified manufacturers and suppliers can sell to organized groups.
- Predictable bulk orders
- Lower marketing & distribution costs
- Transparent demand visibility
- Easier inventory planning
Sign up as a supplier, provide business verification documents, and submit products for approval.
Yes, a small commission applies to each successful transaction to maintain platform services.
African Impact & Community
We support local communities, manufacturers, and supply chains.
- Empower chamas & households
- Promote digital financial inclusion
- Strengthen local manufacturing
- Facilitate intra-African trade via AfCFTA
Collective buying reduces individual costs, strengthens trust networks, and allows smaller households to access bulk pricing.
Yes. By providing predictable group demand, local suppliers can expand their production and distribution efficiently.
Technical & Platform Support
Go to “Forgot Password,” enter your email or mobile, and follow the instructions to reset.
Our platform is mobile-first and works on all smartphones, tablets, and modern web browsers.
Yes. The Ujamaapay mobile app is available on Android and iOS, providing an optimized group buying experience.
Policies & Legal
Contributions are refunded if the group target is not reached. Otherwise, refunds follow supplier policies.
All data is secured with encryption, and we comply with Kenyan and global data protection standards.
No. All fees and charges are transparent upfront.
